Kfcs Appreciation Of Communication Business Essay - Free Essay Example

Sample details Pages: 8 Words: 2291 Downloads: 3 Date added: 2017/06/26 Category Business Essay Type Narrative essay Did you like this example? This essay attempts to investigate the KFC ©s appreciation of communication and how different forms pertain in different fields of corporate. In total eight fields are looked into: business demographics, organizational goals, organizational culture and ethics, management of knowledge resources, group dynamics, meeting management, stakeholders, and networks. Governance principles and charters were available to be looked at on the internet websites of KFC ©. Don’t waste time! Our writers will create an original "Kfcs Appreciation Of Communication Business Essay" essay for you Create order Results were quite straightforward. The corporate was aware of the importance of communication between every personnel involved in the business. The corporate tried very best to keep the satisfaction of each personnel as moderate as possible by reducing conflict and considering everyones thoughts. This way the relationship among the workers and customers and related companies would stay healthy. Introduction This report attempts to look at the importance of communication in the world of one of the biggest franchise restaurant that is located in global scale, KFC ©. KFC © is a fast food restaurant chain based in the United States. KFC © has been a brand and operating segment, termed a concept of Yum! Brands , Inc since 1997. The main aspects of business covered in this report are: business demographics, organizational goals, organizational culture and ethics, management of knowledge resources, group dynamics, meeting management, stakeholders, and networks. Communication is required both within and outside the corporate in order for the employers and the employees to get involved in as efficient and productive interaction and operation. Good communication enables accompany to locate and target its stakeholders and relate to them. I believe for a corporate to grow successfully, it must appreciate the vitality of communication training. There may be special pr ocedures to prevent arguments, reasons to or not to employ people with diverse background, and such. Business Demographics Business demography is one of the key factors affecting business success. This is because businesses necessitate the differentiation of their products, depending on different characteristics of the population. KFC needs to find its own business demographics to attract customers in many ways. One example of their business demographics usage is the location of its shops. KFC used the demographics of local population and families to locate their stores in the optimal place possible. In a region, the whole building is being run as KFC restaurant (E.g. Quay St, Auckland Central), while some KFC shops are located within the Westfield, or other bigger markets. (E.g. Edmonton Rd, Te Atatu, Auckland) It is likely that the prosperity of each shop has varied the population of the potential customers, and considering those demographics, the company would have resulted the number to decide its shop sizes. Meanwhile, as people request more of nutrition information and processing methods ab out the products, KFC followed the customers needs to communicate with these potential customers. Theyve used methods of: Website https://www.kfc.co.nz/index.cfm?contentNodeID=423 Leaflet within the newspapers Television advertisement Since demographics are the statistical analysis used to identify markets for their goods and services, such communication method was an attempt to adapt into the market regarding to the business demographics (increased number of people requiring more information about the product). Such communication process promotes KFC to attract more customers, as theyve made their products more reliable, and this can ultimately result into the business growth. Organizational Goals NZ based KFC ©s main goal is to create the tastiest and best-loved chicken in New Zealand ( ©Copy Right 2010 KFC). To share the business objectives with all the staffs and the managers of the chain restaurants within New Zealand, KFC © uses several kinds of methods to communicate with their employees. Training programme: Every single KFC staff, even a part-time worker, needs to go through the training programme for the first few weeks of their work. However, the company continues the training throughout the entire career with KFC, providing life skills, technical skills, management skills and leadership coaching. One main reason for such intense training programme of KFC is to strengthen their sense of ownership, which includes holding firm on their business goals ( ©Copy Right 2010 KFC). Employees who went through these training programme will therefore concentrate on creating the tastiest and best-loved chicken (e.g. managers instruct staffs to use better-quality oil, part-time workers pay extra attention in food hygiene). Organizational culture and ethics Nowadays, the world is very much globalized that organizations inevitably encompass people from different culture and ethnic groups. It is the organizations role to have no barriers against individuals with different backgrounds. KFC New Zealand © requires all members of the organization to use English as their official language. To testify this, they have job interviews before they employ the workers. Such process is to allow fluent communication to occur not just amongst the organization members, but also between customers. Therefore official verbal communication is not a problem for KFC ©. Informal communication allows members of the organization to strengthen their social bond. Through private conversation, staffs can share common interests and sympathy other than their business conversation. Such behavior virtually improves the relationship amongst workers and increase productivity and efficiency in their production process. Cultural bonding (same culture) allows the members to take coordinated actions. However, there exists undesirable informal communication with members of different ethnic and cultural groups. Existing discrimination or isolation against minor ethic group is officially hard to identify. So members need to gain the ability to communicate with all members without discrimination. This can be done through training programme or national education. Management of knowledge resources Effective Knowledge management directly leads to the development of organizations. It deals with the real world execution including organizational adaptation, survival and competence against environmental changes. It focuses on doing the right things instead of doing things right. Ongoing training programme of KFC © mentioned above is a good example of the organizations effort to manage knowledge resources. Apart from the training programme, KFC © introduces its members regular performance reports to seek developmental potentials. Through this process, workers can be aware of their companys position in the market and will be motivated or instructed to find a solution for development. Senior members of the KFC © also take part in seminars and conferences for technical and strategic breakthrough. These activities allow them to manage their sub-groups more efficiently. Group Dynamics In an organization where teams of human resources are needed to achieve goals and provide innovative products and services, effective team communication is crucial; this is called group dynamics. It is also the ways each person functions to create in total a corporative atmosphere and achieve common goal. The KFC © has appreciated the concept of the importance of individuals thinking and meaning to produce collective team thinking and has quoted: For us, diversity is not a target its a way of life and a way of doing business. Everyone can and does make a difference in our organization (Yum! Brands, Inc.) The organization believes in the importance of actively seeking diversity (Yum! Brands, Inc.) in everyone, meaning that everyone has the potential to participate in solving problems, servicing customers and creating richer culture for the work environment. In a diverse group, of both culture and character, it is easy to have disagreements and conflicts that may need to b e managed rather than ignored. In reaction to such problem, the concept called norms can be put to action; norms are the expectations for behavior of all members working within the team (Renz and Greg, 2000) in other words ground rules for teams. Explicit norms will make it easier for members to commit to appropriate behavior and avoid unnecessary conflict. (ChaseP, 2003, ÃÆ' ­Ãƒâ€¦Ã‚ ½Ãƒâ€¹Ã…“ÃÆ' ¬Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ´ÃƒÆ' ¬Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬: 169) Table 1, below, shows some possible norms that could be considered by a team that values consensus decision making and wants its members to feel secure enough to express feelings and reveal thought. In other words, norms of high trust and openness to others ideas are vital for team learning, and ensure that the teams energy and intelligence are not wasted (ChaseP, 2003, ÃÆ' ­Ãƒâ€¦Ã‚ ½Ãƒâ€¹Ã…“ÃÆ' ¬Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ´ÃƒÆ' ¬Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬: 169). Table 1: Possible norms to encourage openness. A Start and finish on time. B Attend all meetings. C Maintain confidentiality. Note anything you regard as confidential to ensure that it is not discussed outside the meeting. D Make sure we understand what we will each do and bring to the next meeting. E See one another as equal, i.e. set seniority aside. F See differences as an asset. G Avoid blaming one person. H Learn from mistakes. (ChaseP, 2003, ÃÆ' ­Ãƒâ€¦Ã‚ ½Ãƒâ€¹Ã…“ÃÆ' ¬Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ´ÃƒÆ' ¬Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬: 388) Meeting management A meeting is the only place a group really exists and takes action as a group, not just as separate individuals (Schemerhorn, 1989) (ChaseP, 2003) There are number of advantages that meetings provide: An opportunity to share ideas and information and contribute ones thought before a decision is made. A human face for the organization. Interaction between members and solutions to problems can be offered productively. Opportunities to co-ordinate and co-operate. Increase individuals acceptance, build morale, commitment, and create a sense of belonging. For something that produces vast outcomes, board meetings are held only less than ten times annually; therefore, it is important to balance the structure of the meetings and manage interaction effectively and efficiently. The importance of correct orientation within the board meetings is appreciated by the KFC © and conducts responsibility: In preparation for meetings, Directors are advised to review t he materials that are sent to Directors in advance of those meetings. The Board believes it is critical for members to have materials on topics to be discussed sufficiently in advance of the meeting date and for Board members to be kept abreast of developments between Board meetings (Yum! Brandsinc., ÃÆ' ­Ãƒâ€¦Ã‚ ½Ãƒâ€¹Ã…“ÃÆ' ¬Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ´ÃƒÆ' ¬Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬: 6). This makes sure everyone understands the meetings purpose and ensures the meeting is both productive and satisfying. To make the meeting more productive, the committee may request any officer or employee of the Company or the Companys outside counsel or independent auditors to attend a meeting of the committee (ÃÆ' ­Ãƒâ€¦Ã‚ ½Ãƒâ€¹Ã…“ÃÆ' ¬Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ´ÃƒÆ' ¬Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬: 2). This encourages diversity among the meeting participants and sharing of free and useful ideas. The full Board should engage in discussions on strategic issues and ensure that there is sufficient time devoted to D irector interchange on these subjects (ÃÆ' ­Ãƒâ€¦Ã‚ ½Ãƒâ€¹Ã…“ÃÆ' ¬Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ´ÃƒÆ' ¬Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬: 7). Stakeholders Stakeholders for a corporate would include employees, employers, suppliers, customers, society, shareholders, etc. who can affect or be affected by the actions of the business. The interests for each stakeholder are different, and it is for the corporate to appropriately reach them. Like almost every other corporate in the world, KFC © uses internet website https://www.kfc.com/ to reach all its stakeholders at least for the initial phase, such as contact. For the customers, the comprehensive interests, such as the value, quality, customer care and ethical products (Wikipedia The Free Encyclopedia), are guided in the KFC © homepage within the Nutrition link. Legible guides to nutrition, chicken food allergies and exchange list (a meal planning system developed by dietitians primarily for people with diabetes ( ©Copy Right 2010 KFC)) are targeted for customers. For suppliers, the Supplier Code of Conduct is on display in the Social Responsibility link. C ompliance with Laws and Regulations, Employment Practices, Audit and Inspections, and Application ( ©Copy Right 2010 KFC) are explained in detail. For the benefit of the society, Packaging and the Environment, and Animal Welfare Program are explained as well. In the details are shown: KFC ©s commitment to the environment as [they] are to [their] food and customers ( ©Copy Right 2010 KFC), and the humane treatment of animals ( ©Copy Right 2010 KFC) that involves a farm level audit program leading in the areas of poultry care and handling ( ©Copy Right 2010 KFC). Networks For the network between the corporate and the people outside the business, communication is open to be reached through the contact revealed in the Contact Us link. KFC © promotes its openness in inviting new employees for numerous positions, such as assistant managers, general manager, shift supervisor and team members, to join their family. Videos filmed by current employees that reflect on their life at KFC © are available for everyone to watch on their site, allowing second-hand experience prior to applying. Conclusion In a popular, global scale corporate like KFC ©, a community is formed with every individual who take part in the business, from customers to CEO. In such vast community, communication performs a very important role in allowing a fluent and efficient production of goods and services. A good communication is also required in order to exchange information between people with same interest and different culture. Because KFC © appreciates the need for cultural diversity in its corporate, their attention to communication among employees is underscored. Punctual meetings are needless to say and are met every time, as compulsory, with bold pre-notification. To make the meetings as productive as possible, many means are incorporated. The means to avoid conflict within the company required a special form of communication called norms. This allowed a civilized compromise to take place between people with different ideas, leading to even better result. Good means of communication within a corporate brings satisfaction to the customers needs and the business. Recommendations As KFC © sees, creating a mellifluous communication means is very important as it minimizes any confusion that may create conflict, and produces goods in efficient and productive way. Training programmes targeted for prospective employees can allow the corporate to educate the new-comers the ways of communications that are used within the business. Involving employees in various cultures by employing people with diverse cultural background will definitely help to lighten up the working environment and help to relate to customers with various ethnics. The use of internet website allows customers and interested people to reach and understand KFC ©. This means, as well as televisions and pamphlets, will be useful to inform the customers about the healthy facts of the food. The use of norms in previous pages should be adopted in order to minimize conflicts and bring about more sensible intra relationship.

The Code of Ethics of the Vikings Essay - 1005 Words

While researching the Vikings and what made them such fierce warriors, I learned that the cause of their behavior came from their code of ethics as well as their ideals and religion. The Vikings had a code of ethics that dictated how any respectable warrior especially those who wanted to be heroes among their people. This is proven in the book Vikings: Raiders From The North which states Self-respect, honor, and reputation were necessary above all, and these could not exist without a firm foundation of loyalty to family and comrades. Conventions ruled everything in life- conventions about hospitality and the giving of gifts, about keeping†¦show more content†¦One reason why they were so feared and had short life spans were the berserkers. 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Discrimmination against the Elderly Essay - 955 Words

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Chinese Kites for Warring States Period- myassignmenthelp.com

Question: Discuss about theChinese Kites for Warring States Period. Answer: Origin of Chinese kites The modern day kites has been believed to originate from China, from where it got various form of modification. The kites were first invented in the early stage of Warring States Period (475-221 B.C). Idea of kite was given by two philosophers Mozi and Lu Ban[1]. They got influenced by the teachings of Confucius and it helped them in the phase of developing new culture. Making of kites were only confined to the Chinese Society for several years after its origin. One of the major purpose of inventing kites during the period, were due to the military activity purpose. Many foreign powers from the Western region attacked the Chinese society, which also was responsible for civil unrest. The main purpose of inventing the first Chinese kites was to measure distance. This is considered to be an essential information for the Chinese army for transportation of resources across difficult terrain. Other major purpose of originating kites included providing communication signal for far away ship flags at sea and record readings. Due to its practical applicability Chinese military society the use of the kites became popular soon after its origin and invention[2]. History of Chinese kites As mentioned in earlier section, main purpose of inventing kite was to enhance and developed the ancient Chinese culture, which was highly influenced by the teachings of Confucius. As the first kite was developed some 2300 years ago in the province of Shandong, it became an essential cultural symbol for the Warrying Emperor[3]. Detailed information about the history of Chinese kites can be found from the book of Hong Shu. The first idea of kites came with that of the flying of heron and egret bird flying. Additional information about the history of Chinese kites can be found from the travel writings of Marco Polo. As he brought the Chinese kites while returning to Italy through the silk route, the concept of the kite became popular within the European society. The idea later transferred to the American society, where it was believed that the concept of first flight pavilion was inspired from the design of Chinese kites. After its origin, the flying of Kites became an important symbol and activity of the New Year celebration within the Chinese community of the Ancient days. As it started to become popular, various new ideas about manufacturing kites were introduced. This helped in the introduction of ideas in different forms of Kites. Different types of Chinese kites The different type of Kites can be classified according to their shape and type of materials that are being used. Centipede Kites: These kites have the shape of Dragon head with the train like chain behind it. The head and the tale of the kite are interconnected with 3 lines. The size of this kites are generally quite large in compared to other types due to their attractive nature. WeiFang devised this form of kites and was the main source of attraction of Chinese festival during the ancient periods[4]. Hard winged kites: As the name itself suggest the frame of the kite is made out of hard bamboos. The Central of the kite is highly rigid, which enables it to fly at higher ranges and which stand the high wind speed. The sale of the kite is generally manufactured of silk. Soft Winged kites: This type of Kites are generally famous for their rigid upper rims. The lower section of the kites are generally kept flexible. This type of Kites are generally manufactured in the shape of birds, insects or fishes[5]. Flat Kites: The flat kites are constructed in a single plane, which are generally made out of bamboo. This is the most common type of Kites that are used in modern days. The flat kites can also have different subcategory depending upon their shapes and colours. Celebration and symbolism of Chinese kites As mentioned in the earlier section, the popularity of the kites were mainly due to their cultural significance. In the modern days, the WeiFang International Kite Festival held every year in the month of April in the Shandong district[6]. Representatives from different nations including UK, Italy Japan and USA take part in this festival. It is therefore regarded as a source of cultural and symbolic unity of different nations across the globe. Thousands of visitors across the globe are also attracted during the Kite Festival, which is also helping to boost up the economy of the nation and promote cultural awareness. There is also high symbolic values of the kites that are being used as a part of cultural Unity across different nations. The shapes and the design that are used in the manufacturing of modern Chinese kites help to preserve the ancient tradition. The symbols of the same helps in signifying and representation the strength of ancient Chinese culture. Reference "History Of Chinese Kites." Chinakites.org. N.p., 2018. Web. 1 Apr. 2018. Cai, Jinghong. "Centuries-Old Chinese Art: With an Italian Twist." Art Education 70.6 (2017): 43-48. Ji-zhen, Z. H. A. N. G. "Exploitation of folk sports cultural resources and the development of local social economyEconomic benefit analysis of Weifang International Kite Festival." Journal of Shandong Institute of Physical Education and Sports 2 (2009): 003. Yan, Hong-Sen. Reconstruction designs of lost ancient Chinese machinery. Vol. 3. Springer Science Business Media, 2007.